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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leonardo Guillen

October 31, 2024

5  out of  5
rating by Leonardo Guillen
"El mejor servicio y la mejor atención he recibido de State Farm. La Srita. Wendy me ha brindado una atención excelente, me dio toda la información clara. Cada vez que llamo para realizar una actualización de mis documentos me atiende la Srita. Samira con su amabilidad y cordialidad. EXCELENTE equipo de trabajo cuenta State Farm una empresa de calidad y compromiso."
We responded:
"¡Muchas gracias por su reseña Leonardo! Es importante para nosotros ayudarle a comprender claramente las coberturas que está comprando y cómo le ayudan despues de presentar un reclamo. Lo valoramos como cliente, le agradecemos por preferirnos y referirnos. Estamos orgullosos del trabajo que Wendy y Samira hacen para brindarle un excelente servicio al cliente. ¡Gracias de nuevo por tomarse el tiempo para reconocer a Wendy y Samira! "
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Ethan Pickard

June 5, 2024

5  out of  5
rating by Ethan Pickard
"Super helpful, super friendly @Dominica from State Farm!"
We responded:
"I appreciate you and the great review of your experience in my agency Ethan! "
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Dorline Louissaint

June 5, 2024

5  out of  5
rating by Dorline Louissaint
"My agent(Dominica) she answered all my questions she is phenomenal. Keep up the great work!"
We responded:
"Thank you so much for your kind words about your experience with Dom Dorline! She is a great asset, and I am proud of the work she does to help great customers like you be more confident in their protection. "
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Katie Brooks

June 5, 2024

5  out of  5
rating by Katie Brooks
"I switched to State Farm years back and I've loved it ever since. The communication and customer service is fantastic. The reps are friendly and no matter who answers the phone, they help me with everything. I appreciate them more and more daily!"
We responded:
"Katie, I am so happy to hear that my team is taking great care of you! Thank you for taking the time to lift up my amazing team. You are greatly appreciated! "
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annomious xx

May 1, 2024

5  out of  5
rating by annomious xx
"Shren Yeager is small town service with cooperate sized results. Been doing business with them for many years. I have always appreciate the professional service that come with seasoned professional. If you have had bad experiences with another state farm office, try theses guys. So insurance is for the worst days, when things go wrong. And when your staring at a FHP accident report on the side of the road, all you have to do is call Shren Yeager office. When you call, they will walk you through from this step to end. This is where you appreciate the professional service of people who care about there job the most. I will add this is the part where thinking about switching to another insurance company, yes you save money. But you won't get the local office, and awesome people who can take you step by step through a sea of paperwork. Any if you need a in person visit, stop on by. I look at it like this, its not the business name, it the people who work there. And in this case they best, and care about there work they do."
We responded:
"Thank you so much for the kind recognition of our service and for the great review! Collectively, I have over a hundred years of insurance experience in my agency to assist customers in any situation. Your point about using a low rate as your measure of insurance is so true. What matters is that the right coverage in the right amount is in force when the worst happens and you need to recover from the unexpected. Our goal is to be able to say, "We've got you!" when we get the call after a claim! "
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Kittie Caracciolo

March 21, 2024

5  out of  5
rating by Kittie Caracciolo
"I have been a State Farm customer for more than forty years. Elsbeth Shipes has been my agent for several years and I don't have enough words to explain how wonderful she is to work with. I am dealing with a stressful time in my life right now and Elsbeth has gone far and above to help me with several issues. She has been a shining light for me and made me feel cared for like a family member. Thank you so much, Elsbeth!"
We responded:
"Kittie, thank you so much for being a loyal longtime customer! I am so glad that Beth has been there for you in the past and at this very difficult time in your life. You are a blessing to us, and Beth will greatly appreciate your kind words and great review of her service! "
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richard caldwell

March 20, 2024

5  out of  5
rating by richard caldwell
"Everyone is friendly, helpful and knowledgeable. Elsbeth is extremely helpful and friendly. Been with them for over 20 years."
We responded:
"Wow, thank you so much for taking the time to recognize Beth for her great service Richard. Thank you for being a longtime loyal customer and for trusting us to insure your home and autos for the last 20 years!"
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Gianna Martinez

March 19, 2024

5  out of  5
rating by Gianna Martinez
"Thank you for your help Dominica! Always so friendly and eager to help and answer all my questions or concerns! Best customer service 😃"
We responded:
"Dominica really appreciates your kind words Gianna. Thank you so much for such a positive review of her service and for choosing Shren Yeager State Farm for your insurance needs! "
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Meg Pinner

March 19, 2024

5  out of  5
rating by Meg Pinner
"My husband and I have been working with Elsbeth for the last 10 years! She has been been attentive to our insurance needs. She makes us feel like family. Her recommendations are knowledgeable and informative. We just had our first accident and Elsbeth jumped into action! She contacted the claims department and helped me set everything up. She even called the person whose car was damaged to assure them that they would be taken care of. I don't have enough words to express how much we value Elsbeth. We will continue with State Farm because of the excellent customer service provided by Elsbeth and all those in the office."
We responded:
"Thank you so much for the great review, Meg! I am so grateful that you and Ken have trusted the Yeager Team for over 10 years with your insurance needs. Beth is amazing, has over 25 years of experience, and has a true heart for serving others. She is a blessing. I am so sorry about your accident! I am so glad that you are ok and that you have the right coverage in place when you need it most! "
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Jonathan Morris

March 6, 2024

5  out of  5
rating by Jonathan Morris
"Once again Beth comes through for me. I definitely feel like I’m in the commercial, every time I call she’s there for me and my family. I hear so many people complain about dealing with insurance, whether is money, hassle etc. after years of doing business with Beth I can confidently say they are doing it wrong. I feel so comfortable and confident knowing she has my back in every situation. From life insurance to car insurance, even assisting my girlfriend with questions about insurance who doesn’t even do business with her. It’s been and continues to be an amazing experience working with her and the Shren team. Thank you for everything!!! P.S don’t worry Shren she will be doing business with y’all very soon! 😂 also people… Hats off to the owner here. Who takes the time to respond to these reviews. Just more proof to the dedication and personal attention this team provides its customers!!"
We responded:
"Jonathan, I can't tell you how much it means to me personally and to my team to hear your words of encouragement. We work hard every day to make a difference in the lives of our awesome customers in the midst of one of if not the most challenging insurance marketplaces in the country. I'm glad that Beth was able to help you and your girlfriend and look forward to adding her as a valued customer soon. "
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thea moss

March 6, 2024

5  out of  5
rating by thea moss
"Thank you beth! I was having issues with my insurance company and had questions Beth is my boyfriends agent. He called and she answered all my questions and was very helpful. And that I’ll definitely will be doing business with them in the future!!!"
We responded:
"I am so happy that Beth was able to help you with your questions Thea! She always takes time to answer questions and educate existing and potential customers about their options. She has been a rock star in the agency for over 17 years now. Thank you so much for the great review!"
Profile photo of Jonathan Morris

Jonathan Morris

March 6, 2024

5  out of  5
rating by Jonathan Morris
"Love my agent! I know many places claim it, but these people go above and beyond to take care of you like family. They truly show that they have you best interest at heart. Beth and Wes both are great to work with. Shren has done an amazing job building a quality team. I’ve enjoyed watching this team flourish over the years. I chose them at 19 years old When Beth called, not only to fight to keep my wife’s business, but to earn mine. I’m 34 now and I haven’t looked back. It’s been a pleasure doing business with y’all!!"
We responded:
"Thank you so much for the great review Jonathan! I am very blessed to have Beth and Wes on my team. They always take great care of our customers. My philosophy from the day I opened my agency has been to keep my customer's interest first in all that we do. We deeply value longtime customers like you and will always work hard to keep your trust. "
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GeorGe Rdz

February 28, 2024

5  out of  5
rating by GeorGe Rdz
"We had a great experience with Shren Yeager‘s team. Dominica kindly helped us to find the best insurance for our property and vehicles. Thanks for the detailed information!"
We responded:
"Thank you for the awesome review George. Fewer and fewer people take the time to recognize what is going right in their day and you are greatly appreciated for doing that for Dom and for my agency! "
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Palani Murugan

February 28, 2024

5  out of  5
rating by Palani Murugan
"We had worked with Dominica from Shren Yeager farm recently for our auto insurance and she was very helpful and knowledgeable. Thanks for helping people/clients with the best rates available in this market!!!"
We responded:
"Palani, thank you so much for the 5-star review of your experience with Dom! She is a great account representative who always takes the time to educate customers about their current coverage, potential gaps in coverage, deductibles, available discounts, and options. I am pleased that you were able to make the best decisions for your personal coverage at the best price. That has always been our goal. Insurance is an expensive and complicated product, and you deserve to understand it and be confident that you are not over or under-insured for unexpected losses, and that you are getting every discount you deserve. "
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Marisha Bedasie

January 19, 2024

5  out of  5
rating by Marisha Bedasie
"This entire office goes out of their way to assist with any concerns and questions. They are more like family. They are courteous, kind and family oriented. Love you all!!! 😍"
We responded:
"Marisha, thank you so much for the awesome review! It has been a pleasure working with you and your family for almost 20 years. You are greatly appreciated and loved! "
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Sherry Robinson

January 11, 2024

5  out of  5
rating by Sherry Robinson
"We recently had the pleasure of doing business with Elsbeth Shipes of Shren Yeager agency. She was the very knowledgeable. So helpful. Went above and beyond to get us the best and most reasonable policy possible. If you need a great agent go see her. Colin Joiner and Cheryl Robinson."
We responded:
"Sherry and Colin, thank you so much for the great review of your experience with Beth! She is a fully licensed 220 General Lines with Life and Helth Agent and has 26 years of experience with State Farm! Her customers are raving fans of her ability to provide great counsel and excellent customer service. I appreciate you taking the time to lift her up and for your confidence in the Yeager Agency!"
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Chris Brown

January 10, 2024

5  out of  5
rating by Chris Brown
"Unbelievable experience every time I speak with an agent or need assistance. They make it easy to make changes or if you ever need something. Highly recommend being covered by them."
We responded:
"Chris, thank you so much for your kind words. We work hard to take care of you and all of our valued customers! My team will apreciate your review a great deal!"
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Carlos Mendez

January 5, 2024

5  out of  5
rating by Carlos Mendez
"Great Insurance Agency no matter who helps you. They will always go the extra mile."
We responded:
"Thank you for such kind words about my team Carlos! They work hard every day to make sure you are treated like family. "
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Evelyn Vega

December 31, 2023

5  out of  5
rating by Evelyn Vega
"Dominica was great she got me a rate for both my cars with the same coverage as Geico for less than half of what they were charging me. Super pleased with them. Thanks again for the savings."
We responded:
"Evelyn, that is such great news especilly in this very challenging Florida insurance marketplace! My team always looks for every discount that is available to help keep your premiums a low as possible. I'm so happy you were able to save some $$$ with us. Thank you for taking the time to leave us such a great review!"
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Sean Wilson

December 29, 2023

5  out of  5
rating by Sean Wilson
"Dominica is more than helpful. I moved out of town and was thinking of switching agents to someone closer to me but after one conversation with her I'm definitely staying with her. Thank you Dominica for the help!"
We responded:
"What a great compliment to Dom and the Yeager Agency Sean! Thank you for your confidence."
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John Ruggiero

December 17, 2023

5  out of  5
rating by John Ruggiero
"I dealt with Dominica and she was the most pleasant, knowledgeable and informative agent I have ever dealt with. She explained things in layman’s terms so I could understand everything. And the State Farm pricing was excellent !!!"
We responded:
"Wow, thank you so much for the great review John! Insurance can be very complicated and confusing. You pay a lot for your policies and deserve to understand the coverages, discounts, deductibles, and options available, so you are empowered to make the right decision for you and your budget. Dom does a great job of treating our customers like family. Thank you again for your kind words. Kindness matters and makes us all better! "
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Carl Garrison

November 20, 2023

5  out of  5
rating by Carl Garrison
"Very nice and friendly agent,great people,and saved me about $2000 a year on auto insurance."
We responded:
"Carl, I am so happy to hear that we were able to save you a great deal of money on your car insurance! Every dollar counts more than ever today, and we always do our best to find every discount possible. I appreciate you taking the time to give us such a great review!"
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Christy Cioci Riddell

November 3, 2023

5  out of  5
rating by Christy Cioci Riddell
"Luv Shren and his employees! They treat you like family and get the job done. 😁👍🙏"
We responded:
"Thank you so much Christy! You are always a joy to work with and are absolutely part of the Yeager Agency Family. "
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Matt Tyner

October 22, 2023

5  out of  5
rating by Matt Tyner
"Very helpful - great to work with!"
We responded:
"Matt, I greatly appreciate you taking the time to leave a great review of your experience here! I know you worked with Dominica and she consistently provides great customer service. "
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Emanuel Andrade

October 10, 2023

5  out of  5
rating by Emanuel Andrade
"Great service!"
We responded:
"Thank you so much for the great review Emanuel! I am blessed with a very dedicated team, and they work hard every day to take care of your service needs. We appreciate you. "